Isabella Soprano Bunny Runch

In my professional life I had the pleasant opportunity to occupy a managerial position, and in that way I've fallen and risen, reflecting on the learning and managerial practice. From my view an IT manager should contribute to the alignment and organizational learning organization using IT as a tool, which should provide operational agility and efficiency at all levels. The trend should support the model of services and promote an atmosphere of collaboration, participation and transparency, of course this is not easy since it requires much study, analysis, perseverance and dedication. In essence an IT manager should indicate the actions required addressing technology an organization to improve its performance.

In this post I wanted to write about what they learned on recommendations and principles that can be used in a proper practice of management.

Recommendations for the first 3 months.

Organizational Structure

First know the organizational structure, general roles and functions of the organization. This study will have a greater level of understanding of internal and external organizational context. This context may then affect performance.

Products and Services

is then necessary to know which products and services of the organization, but are not clear, help with identification, description, evaluation and communication. It is very common for organizations to not have a document describing their services and products.

Agreements and Management Services

Tickets

is important to know what will be the variables by which to measure their management, if we simply look no gaps. If the organization has a ticket management system, it is important to use to evaluate performance in internal and external attention, for example, technical support, information services, health technology, among others. Meet the SLA which are applied in their areas of IT.

ongoing management evaluation

is advisable to have management and performance indicators and mechanism that allows the recording of gaps as a strategy to foster organizational learning. Remember that what is not measured can not be improved or optimized. With these indicators you can see if this move.

Addressing Technology Set the address IT organization requires. Insert disciplines such as SOA, ESB, BPM, BRE, BPMN, among others.

Planning

Plan annually by developing operational excellence plans include improvements to the architecture of applications, portals, in addition to the development of new initiatives for improvement.

Human Resource Develop ongoing training plans and identify people proactive, self-motivated and self-directed. As good teams.

Of course, many more considerations would lack, however, feel that these are the most important.

Some recommend applying principles in the management of day day based on my personal experience.

1. Be quick, strong and serene in making their decisions.
2. Be optimistic and positive.
3. Be humble, that does not mean weakness.
4. Make all conscious choices and disciplined.
5. As self-directed teams and implements existing strategies to achieve it. As
6. teams motivated and applied existing strategies to achieve it. As
7. teams like what they do and want to do better.
8. not impose anything, persuade.
9. Learn the true potential of those around him.
10. Be charismatic.
11. Apply a constant direction and intelligent.
12. Be aware of the variables by which to measure its management.
13. not take risks, be aware of their existence and act to mitigate them.
14. be integrated. Push
15. changes.
16. This near equipment and people that can amplify their efforts. Provide
17. opening does not hinder the adoption of new technologies contribute to organizational alignment.
18. Prefer face to face reunion, a reunion of 30 people.

develop these principles are a management challenge in themselves, however, the important thing is to generate thoughts that contribute to be better managers at work, at home, in the family, in each of the actions take.

Greetings;